Clear expectations for a smoother journey.
Last updated: September 16, 2026
1. Acceptance of These Terms
By accessing or using this website, you agree to these Terms & Conditions and the Privacy Policy. If you do not agree, please do not use the website.
2. Website Use
You may use this website for lawful personal purposes related to learning about or inquiring about travel-planning services. You agree not to misuse the website, interfere with its operation, attempt unauthorized access, submit malicious code, or use website content in a way that violates applicable law or the rights of others.
3. Travel-Planning Services
The website currently describes custom vacation planning, luxury travel, and group travel. Website content is general information and does not by itself create a binding agreement for any specific booking, itinerary, supplier, price, or travel service.
Any actual services to be provided should be confirmed separately, including the scope of planning, expected deliverables, applicable fees, booking responsibilities, and any supplier-specific terms.
4. Availability, Pricing & Travel Details
Travel availability, schedules, prices, taxes, fees, entry requirements, supplier policies, and other travel details may change without notice and are often controlled by third parties. Information shown or discussed during planning is not guaranteed until the applicable reservation or service is confirmed.
5. Third-Party Travel Suppliers
Airlines, hotels, tour operators, cruise lines, transportation providers, insurance providers, and other travel suppliers are independent third parties. Their own terms, cancellation rules, refund policies, health and safety requirements, and service standards may apply.
Gladys West – Travel Agent is not responsible for acts, omissions, delays, cancellations, schedule changes, service failures, or other matters that are solely within the control of an independent supplier.
6. Traveler Responsibilities
Travelers are responsible for reviewing and confirming that trip details are accurate and for meeting applicable travel requirements. Depending on the destination, this may include passports, visas, health requirements, entry rules, insurance decisions, identification, baggage rules, and timely arrival for transportation or activities.
Please do not send passport numbers, Social Security numbers, or payment information through the website's general inquiry form.
7. Changes, Cancellations & Refunds
Changes, cancellations, credits, and refunds may be subject to the terms of the applicable travel supplier and any separate agreement made for travel-planning services. The website does not promise that a booking will be changeable or refundable.
8. Intellectual Property
Unless otherwise stated, the website's original text, layout, branding, and other original website materials are owned by or licensed for use by Gladys West – Travel Agent. You may not reproduce, distribute, modify, or commercially exploit those materials without permission.
Third-party photographs, fonts, tools, and other licensed content remain subject to the rights and terms of their respective owners.
9. Website Disclaimer
The website is provided for general informational purposes. While reasonable efforts may be made to keep information useful and current, the website is provided without a guarantee that all content is complete, error-free, or continuously available.
10. Limitation of Liability
To the extent permitted by applicable law, Gladys West – Travel Agent will not be liable for indirect, incidental, special, or consequential damages arising solely from use of this website. Any liability related to separately confirmed travel-planning services may also be subject to the terms of the applicable service agreement and third-party supplier terms.
11. Changes to These Terms
These Terms & Conditions may be updated from time to time. Changes become effective when the updated version is posted on this website. The date at the top of this page shows the most recent update.
12. Contact
If you have questions about these Terms & Conditions, please contact Gladys West – Travel Agent through the website's Contact page.